Privacy Policy

Fe Roofing Limited
Last Updated: November 2025

1. Introduction

This Privacy Policy also covers all Fe Roofing Limited digital channels, including our website, email communications, and official social media accounts (such as Facebook, Instagram, LinkedIn, TikTok, or any other platforms we use). Any personal information you share with us through comments, messages, forms, or interactions on these platforms is handled in accordance with this policy.

This Privacy Policy explains how Fe Roofing Limited ("we", "our", "us") collects, uses, stores, and protects personal information gathered through our website www.feroofing.co.nz and through our roofing services.

By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, you should discontinue use of our website and services.

2. Information We Collect

We collect information through our website, services, and our social media accounts, including direct messages, public comments, and interactions with our posts, ads, or profiles.

We may collect the following types of information:

2.1 Cookies

Cookies are small files placed on your device when you visit our website. Cookies do not contain personally identifiable information. They may collect:

• IP address

• Browser type (e.g., Chrome, Firefox)

• Operating system

• Pages visited and time spent on the website

Cookies help us:

• Track website traffic patterns

• Ensure content is relevant and user‑friendly

• Improve website speed and functionality

You can disable cookies in your browser settings, but doing so may affect your browsing experience.

2.2 Tracking Technologies & Third‑Party Cookies

We use Google Analytics, which may place third‑party cookies to measure website usage and performance. These cookies do not collect personally identifiable information.

We do not control or manage third‑party cookies. For more information, review Google’s Privacy Policy: https://www.google.com/privacy.html.

2.3 User Communications

When you contact us (via email, form submissions, or other electronic means), we retain these communications to:

• Respond to your request

• Improve our service and support quality

• Provide updates about Fe Roofing products or services

You may opt out of promotional emails at any time using the unsubscribe link provided.

2.4 Email Address Information

If you voluntarily provide your email address, we may send:

• Service‑related updates

• Relevant business information

• Optional newsletters or bulletins

We do not send unrelated marketing or spam. All marketing communications include a simple unsubscribe option.

3. How We Use Personal Information

We collect and use personal information for the following purposes:

• To verify your identity if you request login help or support

• To provide services you request

• To deliver relevant information based on your interests

• For marketing, promotions, surveys, or updates (where permitted)

• For any other purpose you specifically authorise

We only use personal information in ways that are consistent with this Privacy Policy and the New Zealand Privacy Act 2020.

4. Third‑Party Disclosure

We do not sell, rent, or lease your personal information to third parties.

We may disclose your information only when necessary to:

• Comply with legal obligations, regulations, or government requests

• Protect our rights, property, or safety

• Protect the rights or safety of our customers, staff, or related parties

5. Advertisers, Partners & External Links

This Privacy Policy applies only to the Fe Roofing Limited website.

We may link to other websites. These external sites have their own privacy policies. We are not responsible for the content or privacy practices of websites outside our control.

If you encounter inappropriate or unsafe content on a linked site, please notify us so we can take action.

6. Google AdWords Remarketing

Our website may use Google AdWords remarketing, which allows us to show ads to previous visitors. This may include:

• Google search results

• Websites within the Google Display Network

Third‑party vendors (including Google) use cookies to serve ads based on past visits. All data is handled according to this Privacy Policy and Google’s policies: https://www.google.com/policies/privacy/

You may adjust ad preferences here: https://www.google.com/settings/ads

7. Access to Your Information

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion where appropriate

Contact us if you wish to exercise these rights.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will take effect immediately when posted on our website.

We will endeavour to notify users of significant updates, but your continued use of the website constitutes acceptance of the latest policy.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Fe Roofing Limited
Email: kiaora@feroofing.co.nz
Phone:07347 ROOF (7663)
Address: 51B White street, Fenron Park, Rotorua 3010

Thank you for trusting Fe Roofing Limited with your information.